How to Self-Exclude in Alberta

Self-exclusion in Alberta is a formal agreement with AGLC that blocks your own access to gambling for a period you choose, from six months to three years. This page covers what the province-wide program includes, how to enrol, what changes on registered sites once you sign, and how it differs from a time-out inside one account. The wider set of tools behind responsible gambling in Alberta starts with the same limits described below.

Free, confidential support is available 24/7 by dialling 211 (211 Alberta), by texting INFO to 211, or through the chat on the 211 Alberta website.

Tools on Every Registered Site

Four tools matter most when you play on an Alberta-registered site:

• Deposit and loss limits: caps on what you deposit or lose, set under Responsible Gaming or Account Settings.
• Time-outs: a break of a set length on one account, which Spin Genie's Alberta site calls cooling-off.
• Reality checks: session-time limits that track how long you play, set in the same account area.
• Province-wide self-exclusion: the self-exclusion program run by AGLC, for six months to three years.

AiGC's players FAQ places limits on deposits, losses and session time in the Responsible Gaming or Account Settings area of your profile. Alberta's iGaming factsheet of January 13, 2026 says operators must offer financial and time-based limits during account registration and remind players that these tools are available. Under AGLC's iGaming registration guide, every registered operator must integrate with AGLC's centralized Self-Exclusion Program.

On October 29, 2026, AiGC described centralized self-exclusion as a free, voluntary program that blocks your own access to regulated Alberta iGaming sites and land-based casinos. At sign-up you choose all registered iGaming, all land-based casinos and racing entertainment centres, or both. AGLC's program page also names Play Alberta and sets terms of six months, one year, two years or three years.

AGLC's program page lists these ways to enrol, and only the person being excluded can sign up:

1. Book a virtual sign-up online, using a device with a camera and government-issued photo ID.
2. Speak with a GameSense Advisor at a GameSense Info Centre.
3. Ask security staff at any Alberta casino or racing entertainment centre.
4. Visit an AGLC office in person.
5. Call 780-447-7582 or 1-844-468-8034, or email [email protected].

AiGC also links directly to AGLC's Self-Exclusion portal. Once you sign, the agreement starts immediately and AGLC says it cannot be cancelled or changed in any way, although you may enrol again after the term ends. According to AiGC and AGLC's program questions and answers, these changes follow:

• Registered iGaming sites in Alberta block your access for the chosen term.
• Security staff remove you if you try to enter a casino or racing entertainment centre.
• You cannot receive a prize in a gaming facility.
• You cannot cross a gaming floor or volunteer at a casino.
• AGLC and casino player programs stop sending you advertising.

An operator's own time-out or account self-exclusion is a different tool. It sits inside one account and follows that operator's terms, while AiGC says a decision made through AGLC's program is honoured by all registered iGaming sites in Alberta. If you want a break from every registered site rather than one, the province-wide program is the route built for that.

Signs It May Be Time to Take a Break

These signs suggest gambling is costing more than it should:

• Spending more money than you planned.
• Playing for longer than you meant to.
• Chasing losses with bigger or more frequent bets.
• Borrowing money for gambling or hiding it from others.
• Feeling anxious, irritable or low when you are not playing.

GameSense Alberta offers a Positive Play Quiz to help you understand your playing style. If several of these signs fit, self-exclusion or a call to 211 is a reasonable next step.

Simple Habits That Help

Four habits keep gambling in proportion and work alongside the tools above:

• Set a budget and a time limit before you start.
• Treat money spent as the cost of entertainment.
• Never gamble to pay bills or to win back losses.
• Take regular breaks and avoid playing when stressed.

AiGC's responsible gambling page suggests deciding on a fixed amount you are comfortable spending and stopping once you reach it. Setting deposit limits in your account turns that amount into a cap the site enforces. Choosing not to gamble at all is also a sound choice.

Where to Get Support

Family members cannot enrol someone else in AGLC's program, but 211 Alberta's gambling page connects individuals and families affected by gambling to local programs. If you prefer not to enter a casino to sign up, AGLC names two Edmonton partners: Problem Gambling Resources Network and Our House Addiction Recovery.

We read each contact on October 29, 2026; the GameSense Info Line number comes from an AGLC news release. After you enrol, AGLC offers optional follow-up calls at about 10, 30, 60, 90 and 175 days, depending on the term, plus a package with your agreement and local resources. Gambling support in Alberta has its own page with more detail on each service.

Our Commitment

We don't target minors or people who have self-excluded, we don't promise winnings, and we don't publish bonus offers. Every page links to the support services above, and readers with concerns about our content can contact the editorial team.

Our Conclusion

AGLC's program is the only tool on this page that reaches every registered iGaming site at once, and it cannot be shortened after you sign, so choose the term with that in mind. Limits and time-outs work inside a single account. The program applies through registered operators, one of the protections behind licensed vs offshore casinos. If you are unsure, call 211 first and talk it through.