{"id":141,"date":"2026-10-29T10:49:41","date_gmt":"2026-10-29T14:49:41","guid":{"rendered":"https:\/\/verifer.com\/ca\/alberta\/?page_id=141"},"modified":"2026-10-30T08:09:15","modified_gmt":"2026-10-30T12:09:15","slug":"contact","status":"publish","type":"page","link":"https:\/\/verifer.com\/ca\/alberta\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">One form, or one address, reaches the team behind the Alberta section. Corrections and privacy requests are read first.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Send a message<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use the form if you would rather not open your mail app. For a correction, the details we need are listed under&nbsp;<a href=\"#what-to-include\">what to include<\/a>.<\/p>\n\n\n\n<style data-wp-block-html=\"css\">\n.form-card {\n  border: 1px solid var(--border);\n  border-radius: 10px;\n  padding: 24px;\n  margin: 22px 0 10px;\n  background: #fff;\n}\n.field { margin: 0 0 18px; }\n.field label {\n  display: block;\n  font-weight: 600;\n  font-size: 15px;\n  margin: 0 0 6px;\n}\n.field .hint {\n  display: block;\n  font-weight: 400;\n  font-size: 13px;\n  line-height: 1.5;\n  color: var(--muted);\n  margin-top: 5px;\n}\n.field input[type=\"text\"],\n.field input[type=\"email\"],\n.field input[type=\"url\"],\n.field select,\n.field textarea {\n  width: 100%;\n  padding: 11px 13px;\n  border: 1px solid var(--border);\n  border-radius: 6px;\n  background: #fff;\n  color: var(--text);\n  font: inherit;\n  font-size: 16px;\n  line-height: 1.5;\n}\n.field textarea { min-height: 150px; resize: vertical; }\n.field input:focus,\n.field select:focus,\n.field textarea:focus {\n  outline: 2px solid var(--primary);\n  outline-offset: 1px;\n  border-color: var(--primary);\n}\n.field-row {\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 0 16px;\n}\n.req { color: var(--primary); font-weight: 700; }\n.consent {\n  display: grid;\n  grid-template-columns: 20px 1fr;\n  gap: 12px;\n  align-items: start;\n  background: var(--light);\n  border: 1px solid var(--border);\n  border-radius: 8px;\n  padding: 14px 16px;\n  margin: 0 0 18px;\n  font-size: 14px;\n  line-height: 1.6;\n}\n.consent input[type=\"checkbox\"] {\n  width: 18px;\n  height: 18px;\n  margin: 3px 0 0;\n  accent-color: var(--primary);\n}\n.consent label { font-weight: 400; font-size: 14px; margin: 0; cursor: pointer; }\n.form-actions {\n  display: flex;\n  align-items: center;\n  gap: 8px 18px;\n  flex-wrap: wrap;\n}\n.btn-submit {\n  appearance: none;\n  border: 0;\n  border-radius: 6px;\n  background: var(--primary);\n  color: #fff;\n  padding: 14px 28px;\n  font: 600 16px\/1.2 \"IBM Plex Sans\", system-ui, sans-serif;\n  cursor: pointer;\n}\n.btn-submit:hover { background: var(--primary-dark); }\n.btn-submit:focus-visible { outline: 2px solid var(--primary-dark); outline-offset: 2px; }\n.form-note { font-size: 13px; line-height: 1.5; color: var(--muted); margin: 0; max-width: 420px; }\n.form-caveat { font-size: 13px; line-height: 1.55; color: var(--muted); margin: 10px 0 0; }\n.hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }\n<\/style>\n\n<form class=\"contact-form\" action=\"\/ca\/alberta\/contact\/#contact-form\" method=\"post\">\n  <div class=\"form-card\">\n\n    <div class=\"field-row\">\n      <div class=\"field\">\n        <label for=\"cf-name\">Your name <span class=\"req\" aria-hidden=\"true\">*<\/span><\/label>\n        <input type=\"text\" id=\"cf-name\" name=\"cf-name\" autocomplete=\"name\" required=\"\">\n      <\/div>\n      <div class=\"field\">\n        <label for=\"cf-email\">Email address <span class=\"req\" aria-hidden=\"true\">*<\/span><\/label>\n        <input type=\"email\" id=\"cf-email\" name=\"cf-email\" autocomplete=\"email\" inputmode=\"email\" required=\"\">\n        <span class=\"hint\">We reply to this address if we need to follow up. It is not added to any mailing list.<\/span>\n      <\/div>\n    <\/div>\n\n    <div class=\"field\">\n      <label for=\"cf-topic\">What is this about? <span class=\"req\" aria-hidden=\"true\">*<\/span><\/label>\n      <select id=\"cf-topic\" name=\"cf-topic\" required=\"\">\n        <option value=\"\">Choose a topic<\/option>\n        <option value=\"correction\">A correction to a page<\/option>\n        <option value=\"operator-data\">Operator data (registration, payout methods, closure)<\/option>\n        <option value=\"advertising\">Advertising or partnership<\/option>\n        <option value=\"privacy\">Privacy request (access, correction or deletion)<\/option>\n        <option value=\"press\">Press or research<\/option>\n        <option value=\"other\">Something else<\/option>\n      <\/select>\n    <\/div>\n\n    <div class=\"field\">\n      <label for=\"cf-url\">Page URL <span class=\"hint\">Optional. The verifer.com page your message is about.<\/span><\/label>\n      <input type=\"url\" id=\"cf-url\" name=\"cf-url\" inputmode=\"url\" placeholder=\"https:\/\/verifer.com\/ca\/alberta\/\u2026\">\n    <\/div>\n\n    <div class=\"field\">\n      <label for=\"cf-message\">Message <span class=\"req\" aria-hidden=\"true\">*<\/span><\/label>\n      <textarea id=\"cf-message\" name=\"cf-message\" required=\"\"><\/textarea>\n      <span class=\"hint\">For a correction: the sentence or figure in question, the source that shows the correct position, and the date you checked it.<\/span>\n    <\/div>\n\n    <div class=\"hp\" aria-hidden=\"true\">\n      <label for=\"cf-website\">Leave this field empty<\/label>\n      <input type=\"text\" id=\"cf-website\" name=\"cf-website\" tabindex=\"-1\" autocomplete=\"off\">\n    <\/div>\n\n    <div class=\"consent\">\n      <input type=\"checkbox\" id=\"cf-consent\" name=\"cf-consent\" value=\"yes\" required=\"\">\n      <label for=\"cf-consent\">I agree that verifer.com may collect and use the name, email address and message I send here to answer my enquiry, as described in the <a href=\"https:\/\/verifer.com\/ca\/alberta\/privacy-policy\/\">Privacy Policy<\/a>. I can withdraw this consent at any time by writing to <a href=\"mailto:hello@verifer.com\">hello@verifer.com<\/a>. <span class=\"req\" aria-hidden=\"true\">*<\/span><\/label>\n    <\/div>\n\n    <div class=\"form-actions\">\n      <button type=\"submit\" class=\"btn-submit\">Send message<\/button>\n      <p class=\"form-note\">Fields marked * are required. Corrections and privacy requests are handled before general enquiries.<\/p>\n    <\/div>\n\n  <\/div>\n<\/form>\n<p class=\"form-caveat\">The form is only for messages about the site. It is not a route to a casino&#8217;s support desk and it cannot release a withdrawal \u2014 see <a href=\"#account-problems\">account problems<\/a> below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Or email us directly<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:hello@verifer.com\">hello@verifer.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is the working address for the project. It reaches the people who write and check the Alberta pages, not a general call centre.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What to write about<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Corrections.<\/b>\u00a0A payout time, RTP figure, licence detail or limit tool that does not match the operator&#8217;s published terms.<\/li>\n\n\n\n<li><b>Operator data.<\/b>\u00a0A new AGLC registration, a change of legal entity, a site that has closed or a payout method that has been added or removed.<\/li>\n\n\n\n<li><b>Advertising and partnerships.<\/b>\u00a0Questions about affiliate links or a request from an operator. Read the\u00a0<a href=\"https:\/\/verifer.com\/ca\/alberta\/advertising-disclosure\/\">advertising disclosure<\/a>\u00a0first: it explains how affiliate links work.<\/li>\n\n\n\n<li><b>Privacy requests.<\/b>\u00a0Access, correction or deletion of personal information we hold about you. See the\u00a0<a href=\"https:\/\/verifer.com\/ca\/alberta\/privacy-policy\/\">privacy policy<\/a>\u00a0for what we collect and how to ask.<\/li>\n\n\n\n<li><b>Press and research.<\/b>\u00a0Questions about our method, our data or the Alberta market.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What to include<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For a correction, the fastest route is a short message with these four things:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The URL of the page on verifer.com.<\/li>\n\n\n\n<li>The sentence or figure you are questioning.<\/li>\n\n\n\n<li>The source that shows the correct position, with a link if there is one.<\/li>\n\n\n\n<li>The date you checked that source.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Without a source we can still look into it, but the check takes longer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">If you have a problem with a casino account<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">verifer.com is an information site. We are not a gambling operator, we do not hold player accounts and we cannot release a withdrawal, change the terms on an account or reopen it. Contact the operator&#8217;s own support first. If that does not resolve it, AGLC publishes the complaint routes for registered operators in Alberta.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">If you need support with gambling<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Help is free and confidential in Alberta. Call or text&nbsp;<a href=\"https:\/\/ab.211.ca\/\">211<\/a>&nbsp;at any hour, or read the&nbsp;<a href=\"https:\/\/verifer.com\/ca\/alberta\/responsible-gambling\/\">responsible gambling guide<\/a>&nbsp;for limits, time-outs and self-exclusion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How we reply<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We answer by email to the address you write from. Corrections and privacy requests are handled before general enquiries. If your message needs a check against an operator&#8217;s terms, the reply may take longer than a simple acknowledgement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Editorial independence<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Messages from operators are read, but they do not decide what we publish. A request to change a finding or remove a page is handled under the&nbsp;<a href=\"https:\/\/verifer.com\/ca\/alberta\/editorial-policy\/\">editorial policy<\/a>, and the answer is based on the published source, not on the request.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One form, or one address, reaches the team behind the Alberta section. Corrections and privacy requests are read first. Send a message Use the form if you would rather not open your mail app. For a correction, the details we need are listed under&nbsp;what to include. Your name * Email address * We reply to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"Contact Us | verifer.com Alberta","_yoast_wpseo_metadesc":"Contact verifer.com's Alberta team by email for corrections, operator data, advertising questions or privacy requests. Write to hello@verifer.com.","footnotes":""},"class_list":["post-141","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us | verifer.com Alberta<\/title>\n<meta name=\"description\" content=\"Contact verifer.com&#039;s Alberta team by email for corrections, operator data, advertising questions or privacy requests. 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